Strategic Confluence
                                                                               Bringing Energy to Intentions
                  Menu of Services
Quality Management
  • Quality Deployment - Planning and Assurance
  • Quality Control - Statistical Process Control
  • Reliability Development and Management
Business Process
  • Product Data Management (From Design Intent to drawings, specifications, models, simulation, test results, procedures)
  • ECO ( Change planning, management and execution)
  • ERP Order Fulfillment - Quote, PO's, Sales Orders, Work Orders, Shipment
  • QMS - ISO 9000 Quality Management System ( Failure Modes and Effects Analysis, 8D and Six Sigma
After Sales Support
  • Total Support Management
  • Training (Fun effortless, audio-video training)
  • RMA / Warranty Repair
  • Maintenance Agreements
Integrated Project & Communications Management
  • Project Management
  • Dashboard / Business Intelligence
  • Operations Representation
  • Periodic Reporting of Metrics versus plan (Quality, Delivery, Performance, Cost)
Design Management
  • Product Spec Documentation
  • Concept and Feasibility validation
  • Prototype Development ( BOM, Test Specifications)
  • Design Release Process (Define & validate BOM)
  • Engineering Change Management
  • Component Engineering
  • Agency Compliance ( UL, CSA, TUV, FCC )
Order Management  
  • Forecasting
  • Configuration Management
  • Order fulfillment logistics ( Quote to Cash )
Supply Chain 
  • Comprehensive DFx (cost, manufacturing, reliability, transportability, serviceability)
  • Identify Supply Chain needs and capabilities
  • Identify Cost Drivers and develop cost reduction roadmaps
  • Mitigate Supply Chain Risks - IP, Cost, Capacity, Lead Time and other constraints
  • Contract Negotiation and Administration
  • Outsourcing - Best of OffShore and Onshore contract manufacturing
  • Inventory Management & Logistics Support

For customization to create a comprehensive menu of services not included above e-mail us at info@strategicconfluence.com
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